About General Telecom
FULL SERVICE VOIP CONCIERGE
As a premier provider of outsourced telecom solutions, General Telecom helps service providers worldwide succeed with voice switching services.
Founded in 1991, General Telecom pioneered carrier neutral gateway switch partitioning in the United States. Services were originally centralized at New York City's premier carrier hotel (60 Hudson) but now General Telecom has the ability to provide outsourced switching services in any carrier hotel in the world.
General Telecom maintains strategically located facilities in New York, Dallas, and Los Angeles, along with two facilities and a 24 x 7 Network Operations Center (NOC) in Chattanooga, Tennessee, to provide a wide range of switch partition and network management services.
General Telecom provides its customers with a competitive advantage to manage traditional and IP voice traffic. With expertise bridging the complexities of the two technologies, General Telecom enables its customers to expand into new markets without making a large capital investment. General Telecom offers solutions built on experience, processes, systems and tools - all developed and proven over time.
General Telecom is a Covista Communications company.
As a full-service VoIP Concierge, General Telecom's solutions are designed to help providers:
- Reduce total cost of ownership
- Build busines with rapid scalability
- Decrease OPEX and CAPEX costs
- Eliminate expensive upgrades with cost correct technology
General Telecom partners with providers to find the solution that fits their business including traditional carriers seeking to expand into the VoIP market and VoIP providers in need of cost-effective solutions.
General Telecom's suite of products and services include:
- iPartition - Traditional switch partitioning
- RouteNGN - Least Cost Routing technology
- VoIP Direct - TDM-to-IP conversion and transcoding
- IVR for prepaid applications and hosted PBX
- Co-location
- SBCs and Media Gateways